Overview of key metrics, AI insights, and quick access to features.
45
Open: 30
Unassigned: 15
Avg. Response Time Today: 9m
FCR Rate: 85%
CSAT Score: 89%
Most Frequent Issues:
Analyzing ticket data for trends...
AI Prediction:
Identify customers at risk of churn or needing proactive help.
(Requires AI/ML model integration)
Products with Most Tickets:
Analyzing product data...